GOODIA

Contractual framework

Terms of Service

Last updated: June 17, 2026

1. Scope

These Terms of Service ("Terms") govern consulting, structuring and implementation engagements for AI and automation systems delivered by GOOD IA LLC ("Provider") to any professional client ("Client") who has signed a quote.

2. Quote & order

Every engagement is preceded by a detailed quote. The order is firm upon receipt of the signed quote. These Terms apply to the Client, who acknowledges having read and accepted them without reservation.

3. Pricing & payment

Prices are stated excluding tax, in EUR or USD as specified on the quote. Unless otherwise stated, payment terms are: 50% upon order, balance on delivery. Invoices are due within 30 days net. Late payment automatically triggers, without prior notice, penalties at three times the legal interest rate and a flat recovery fee of €40 (or USD equivalent).

4. Delivery & acceptance

Deadlines are indicative. Delivery takes the form of a demo and/or production deployment. The Client has 7 business days after delivery to issue a written acceptance report; otherwise the engagement is deemed accepted.

5. Client obligations

The Client undertakes to provide, within reasonable timeframes, all access, data and information required to deliver the engagement, and to designate a single point of contact with decision-making authority.

6. Intellectual property

Deliverables (scripts, automations, documentation, diagrams) are transferred in full ownership to the Client after full payment of the price. The Provider retains ownership of its methods, know-how and reusable building blocks. Licenses for third-party tools (Notion, n8n, Folk, etc.) remain in the Client's name.

7. Confidentiality

Each party undertakes to preserve the confidentiality of any information exchanged during the engagement, for its full duration and for 3 years thereafter.

8. Personal data

Personal data processing is governed by our privacy policy. When the Provider acts as a GDPR data processor on behalf of the Client, a Data Processing Agreement (DPA) is available on request.

9. Warranties & liability

The Provider is bound by a best-efforts obligation. Provider's liability, all causes combined, is capped at the amount actually paid by the Client for the engagement at issue. The Provider is not liable for indirect damages (loss of revenue, loss of data, reputational harm).

10. Force majeure

Neither party will be held liable for failure to perform its obligations as a result of a force majeure event within the meaning of applicable case law.

11. Termination

In the event of a serious breach by either party, the other may terminate the engagement automatically 30 days after a formal notice that remained unanswered. Amounts corresponding to work already performed remain payable.

12. Governing law & disputes

These Terms are governed by the laws of the State of Wyoming (USA). In the event of a dispute, the parties will seek an amicable resolution before any judicial action. Failing that, the competent courts of the State of Wyoming will have exclusive jurisdiction. For consumer clients residing in the European Union, mandatory local provisions apply and access to the EU Online Dispute Resolution platform remains available.

Contact

For contractual matters: team@good-ia.com.